Everything you need to know about CA International products, orders, shipping, and support.
CA International has been making top quality cricket equipment and sports apparel since 1958. Our products help players in all types of cricket games, from long Test matches to quick T20 games. We keep researching and improving our products to match the way cricket is evolving today. Our equipment has helped in many famous victories and special moments in cricket history.
You can purchase CA International products through our official website (cainternational.co) and authorized sales channels:
We recommend buying from trusted sources to ensure product authenticity.
You can use the Product Verification facility available on our website to check your product. If you have any concerns about authenticity, please contact our Customer Care team.
You can find detailed product descriptions on each product page, including features, specifications, and customer reviews. If you need further assistance, feel free to contact our Customer Care team.
Bat size should be selected according to the player's height, age, and playing requirements. Please check our Size Chart before placing your order.
Yes. Bat weights and specifications vary by model. Please check the individual product page for the available specifications of the bat you are interested in.
Product specifications are provided on the relevant product page. If you need additional information, please contact our Customer Care team before placing your order.
Select your preferred product, choose the required options, add the product to your cart, and proceed to checkout. Enter your delivery details and complete the applicable payment process to place your order.
Payment options may include Cash on Delivery (COD) and Bank Transfer, subject to the order value and applicable conditions.
No. Cash on Delivery is not available for orders above PKR 30,000. These orders must be paid through Bank Transfer before dispatch.
When your order total exceeds PKR 30,000, the website will automatically display Bank Transfer as the payment option and show the required bank details and payment instructions at checkout.
Orders requiring Bank Transfer will be processed for dispatch after the payment has been successfully verified.
If you need to change or cancel your order, please contact our Customer Care team as soon as possible. Changes or cancellations may not be possible once an order has been processed or dispatched.
Buying from an authorized source helps ensure that you receive a genuine CA International product and have access to applicable customer support and warranty services.
Please report suspected counterfeit products or sellers to CA International. Provide as much information as possible, such as:
For product verification options, please use the verification information provided by CA International or contact our team if you need assistance.
Delivery availability depends on the destination. Orders are typically delivered within 3–5 business days after processing.
Once your order has been dispatched, tracking information will be provided where tracking is available for the shipment.
If your order has not arrived within the expected delivery period, please check the tracking information sent to your email or mobile number. If you still need assistance, contact us.
Returns and exchanges are subject to the CA International Returns & Exchanges Policy. Please review the applicable policy and conditions before submitting a request.
Please contact our Customer Care team as soon as possible with your order details and clear photographs of the product and the issue.
Yes. Please contact our sales team with your product requirements and quantities.
For dealership inquiries, please email: sales@cainternational.co
Please contact our sales team and provide the product names, required quantities, destination, and any specific requirements. Email: sales@cainternational.co
You can contact our Customer Care team through the contact details provided on the CA International website.
If your question is not covered in our FAQ, please contact our Customer Care team. We will be happy to assist you with your product, order, payment, delivery, or warranty-related questions.
Our Customer Care team is happy to help with products, orders, payments, delivery, or warranty.